Privacy Policy

This Privacy Policy (“Policy”) describes how Nooii (“Nooii,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through https://www.nooii.com/ (“Site”) and in connection with our AI-powered virtual brand ambassador services (the “Services”). By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by this Policy.


1. SCOPE OF THIS POLICY

This Policy applies to information we collect:

• Through our Site;

• Through your use of our Services, including interactions with Nooii’s AI brand ambassador;

• From emails, texts, or other electronic messages between you and us; and

• When you interact with our advertising and applications on third-party websites and services, if such applications or advertising include links to this Policy.

This Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from our Site or Services.


2. INFORMATION WE COLLECT

We may collect and process the following categories of personal information:

  1. Contact Information: Name, email address, telephone number, and other similar identifiers.
  2. Account and Profile Information: Username, password, and any other details you provide when creating an account or using the Services.
  3. Usage Information: Details of how you interact with our Site or Services, including log data (IP address, browser type, operating system, access times, pages viewed), and the resources you access.
  4. Behavioral and Preference Data: Information about your purchasing habits, preferences, and interests, which may be generated through our AI assistant’s analysis or inferred from your interactions with the Services.
  5. Support Queries: Content of any inquiries, support requests, or messages you send us.
  6. Business Information: If you represent a business or use our Services on behalf of a business, we may collect additional details, including business name, industry, and related information.
  7. Products and Service Information: Information about your business’s products and services from the integrated commerce platform, website, social accounts, from any accounts or services connected to Nooii and publicly available information.
  8. Customer and shopper information: Information obtained with integration & use of Nooii including interactions with our AI-powered support feature.
  9. Payment Information: If you make purchases through our Site, we or our third-party payment processor may collect your billing address, payment card details, and similar financial data. We do not store full payment card details; such information is processed by our authorized payment processor.
  10. Payment Information: If you make purchases through our Site, we or our third-party payment processor may collect your billing address, payment card details, and similar financial data. We do not store full payment card details; such information is processed by our authorized payment processor.


3. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

1. Provision of Services: To provide, personalize, and maintain the AI-powered brand ambassador functionality; to fulfill your requests; and to process transactions.

2. Customer Engagement and Support: To respond to inquiries, troubleshoot issues, and deliver 24/7 support through automated and human-assisted channels.

3. Analytics and Improvements: To analyze user behavior and preferences, develop new features, enhance user experience, and improve our Site and Services.

4. Communications: To send administrative or account-related information (e.g., confirmations, technical notices), marketing communications, or promotional materials (subject to your marketing preferences).

5. Compliance: To comply with applicable laws, regulations, and legal processes; to enforce our contractual agreements; and to detect, investigate, and help prevent security breaches or fraud.

6. Business Insights: To compile aggregated statistics or insights (e.g., usage trends, performance metrics) for internal and commercial use.


4. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)

If you are located in a jurisdiction that requires a legal basis for processing personal information, our legal bases may include:

• Consent: Where you have provided consent for specific processing activities (e.g., direct marketing).

• Contract: Where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.

• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our Site, enhancing user experiences, and preventing fraud or unlawful activities.

• Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.


5. DISCLOSURE OF YOUR INFORMATION

We may disclose personal information under the following circumstances:

1. Service Providers: We may share information with vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support.

2. Affiliates: We may disclose information to our affiliates or subsidiaries for operational or business purposes consistent with this Policy.

3. Business Transfers: If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Legal Compliance: We may disclose information to comply with law, regulation, legal process, or governmental request, and to protect the rights, property, and safety of Nooii, our customers, or others.

5. With Your Consent: We may share information for any other purpose disclosed at the time we collect your information or pursuant to your consent.


6. INTERNATIONAL DATA TRANSFERS

Nooii is headquartered in the United States of America. Your personal information may be transferred to, stored, and processed in a country different from where it was collected. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions where it is processed, including the use of recognized data transfer mechanisms (e.g., Standard Contractual Clauses) where required.


7. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information for the stated purposes, we will securely delete or anonymize it.


8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage method can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any credentials used to access our Services.


9. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, web beacons, and similar tracking technologies to collect information regarding your interactions with our Site and to personalize your experience. You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our Site and Services.


10. THIRD-PARTY WEBSITES AND LINKS

Our Site or Services may link to third-party websites or services that operate independently from us. We are not responsible for the content, security, or privacy practices of such third-party websites or services. We encourage you to review their privacy policies before providing any personal information.


11. CHILDREN’S PRIVACY

Our Site and Services are not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it in accordance with applicable law.


12. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  1. Access: Request information about the personal data we hold about you.
  2. Rectification: Request that we correct or update inaccurate or incomplete personal data.
  3. Erasure: Request deletion of your personal data under certain circumstances.
  4. Data Portability: Request to receive your personal data in a structured, commonly used format, and to have that data transmitted to another organization where technically feasible.
  5. Restriction/Objection: Request that we restrict or cease certain processing of your personal data.
  6. Withdrawal of Consent: Withdraw your consent to processing activities based on consent, at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or make inquiries about your personal information, please contact us using the details in Section 14 (Contact Us). We may request specific information from you to confirm your identity and process your request.


13. CHANGES TO THIS POLICY

We reserve the right to modify this Policy at any time. If we make changes, we will post the updated Policy and revise the “Last Updated” date above. We encourage you to review this Policy periodically for any changes. Your continued use of our Site or Services after we publish any modifications constitutes your acknowledgment of and consent to the updated Policy.


14. CONTACT US

If you have any questions about this Policy, your personal information, or wish to exercise any privacy rights, please contact us at:

• Email: support@nooii.com


DISCLAIMER: This Privacy Policy is provided as a sample for general informational purposes. It does not constitute legal advice, nor does it create an attorney-client relationship. To ensure full compliance with all applicable laws and regulations, you should consult with an attorney experienced in privacy and data protection laws.