Shopping Assistant
Boost your sales
IDENTIFY
Know your customer
Tailor interactions based on where a customer is coming from (traffic source + ad) and past interactions.
I know you love blue so I've pulled out some great blue jeans for you that match the striped top you bought last week
PERSONALIZE
A unique experience for every customer
Your ambassador learns what each customer likes, helps them find and discover products quickly.
CONVERT
Nudge customers
Your ambassador steps in when it senses a customer needs a nudge to take action with insights and tailored offers.
Customer Support
Build Lasting Relationships
Customer reported an issue with processing their payment.
Always-on
Auto-resolve majority of your support issues
Scale your support team without human intervention, available 24/7/365.
ESCALATE
Seamless hand off to a human
Enter the chat if the customer needs assistance or if you just want to add more information.
Customer needs a return
Returns
12%
monthly
Returns
Shipping
Orders
Errors
Discounts
Feedback
INSIGHTS
Learn from every interaction
Identify themes, find anomalies, and unlock your own analyses over your valuable conversations.
Brand Control
Stay True to Your Brand
TONE OF VOICE
Fully customizable
Speak to customers in your voice: from sassy, sophisticated, or anything in between
New Parameters
Updated user intent
I'm looking for a blender that is good for making smoothies and soups
Activating Product Catalog Tool
TRANSPARENCY
Deep insights into every chat
Understand every part of the conversation flow, from the first message to the last and course correct as needed.
FEEDBACK
Continuous improvement
Fine-tune your Brand Ambassador with human feedback to ensure AI aligns with your brand values.
ANALYTICS
Know Your Customers
Understand your customers' behavior and preferences with powerful analytics to unlock insights about how they shop and what they like.
PLAYGROUND
Test & Train Your AI
Extensively evaluate your ambassador's performance for any customer in your store before going live.
